The basic conference call format can be greatly enhanced by service providers – for a price, of course. Your conference calls can be enhanced by many premium features, making them more beneficial to your company and enhancing the advantages that they provide.
Your premium conference call can be characterized by not needing a reservation to set it up, so that participants can simply call a toll-free number, enter a PIN (issued in advance by the service provider), and become part of the call. These participants can then be treated to a customized greeting, and then introduce themselves to the other participants through a roll call feature. There are ways to allow some participants to listen but not speak, and ways to allow one or more participants to drop out of the conference call when their part in it is over.
Announce Feature so everyone knows who is Talking
A name announce feature can be implemented when it is your turn to speak, and the entire conference call can be recorded and loaded onto a disc for your records, or even transcribed and sent to you as a written copy. You can opt for special polling features, so that participants or listeners can give their opinions, and a report detailing the results of your poll can be generated.
Even Sub-Conference Rooms for Side Chats
Sub-conferencing can be used, in which some participants are cordoned off into their own smaller conference call for a certain length of time to discuss a subtopic, after which they can either terminate their call or rejoin the main conference call. It is also possible to broadcast your conference call in order for an audience to listen to it, and a Q&A feature can allow listeners to call in and ask questions.
While many people work in a traditional office and only go to meetings down the hallway, a new breed of satellite office workers are now only using Video Conferencing methods for all there meetings. Read our Main Article on Video Conferencing to understand your options and limitations.
In general, premium features can enhance the conference call experience greatly, and can allow a surprising amount of interaction between the participants, and even though these features may cost more, they are still much more cost effective than travel costs.